FAQs

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Everything you need to know about CUPRE+, the GHK-Cu copper peptide renewal mask. Cannot find your answer? Our team is one message away.

About CUPRE+

What is GHK-Cu and why does it matter?

GHK-Cu is a copper peptide your skin naturally produces to signal repair and renewal. Levels drop after 30, which is when skin starts to look less firm and more tired. CUPRE+ delivers GHK-Cu topically so your skin gets that signal back.

Does it work on all skin types?

Yes. Oily, dry, combination or sensitive, GHK-Cu is a signal your skin already recognizes. The hyaluronic acid hydrates without clogging and panthenol helps calm, so it is gentle enough for sensitive skin.

What does CUPRE+ help with?

The appearance of fine lines, loss of firmness, dullness and uneven tone, anywhere your skin used to bounce back faster. The mask format keeps the active pressed against your skin for a full 20 minutes.

What is inside?

GHK-Cu copper peptide, hyaluronic acid, niacinamide (vitamin B3) and allantoin, in a serum-soaked sheet mask. Clean formula, vegan, no parabens or sulfates.

Using CUPRE+

How often should I use it?

2 to 3 times a week is plenty. The copper peptide keeps signaling your skin to repair long after the mask comes off, so daily use is not needed.

Morning or night?

Night is best, since your skin does most of its repair while you sleep. Apply for 15 to 20 minutes, peel off, pat in the leftover serum (do not rinse), then moisturize.

Can I use it with retinol?

Yes, just not in the same routine. Use CUPRE+ on your mask nights and retinol on other nights. They work on different things, retinol resurfaces while CUPRE+ supports rebuilding.

How long until I see results?

Skin often feels more hydrated and looks more awake within the first week or two. The look of firmness and fine lines tends to improve with consistent use over 1 to 3 months. Results vary from person to person.

Is it safe during pregnancy or breastfeeding?

We recommend checking with your doctor first, since everyone is different and your provider knows your specific needs best.

Shipping

How long does shipping take?

Orders ship the same day if placed before 3PM and typically arrive within 3 to 10 business days. You will get a tracking link by email as soon as it ships.

Is the packaging discreet?

Yes, discreet and secure packaging with no branding on the outside.

What if my order has not arrived?

If tracking shows delivered but you do not have it, please wait 1 to 2 business days, as carriers sometimes scan early. If it still has not arrived, contact us and we will help track it down or send a replacement.

Returns and Guarantee

What is your guarantee?

Use CUPRE+ for 30 days. If your skin does not look visibly firmer and more refreshed, keep the mask and we will still refund you in full, no questions asked.

How do I request a refund?

Contact our team with your name and order number within 30 days of delivery and we will take care of it.

How long does a refund take?

Once approved, refunds usually appear on your original payment method within 5 to 7 business days.

Still need help?

Our team responds within one business day.

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